How well do you know your customers? Practically every marketer, coach or sales expert will tell you that getting to know your customers is the most important foundation for building a successful real estate career. An article I read recent;y stated that technology has stolen that ‘personal touch’ out of so many things in our lives. It occured to me that thi salso applies to the way we deal with our clients. By adding a personal approach when talking to, dealing with or working for your real estate clients, you will cement relationships and gain an edge over your competition. Your clients will love it, too!
Something to Think About
The last time you needed answers or help, you picked up the phone and contacted the company you selected. Do you remember how you felt when you dialled and had a selection of buttons to push before you got to a live customer service representative? How often do you need to deal with this type of thng? Now, step into your client’s shoes and compare how it would feel for your to be available when they call you.
“Quality is never an accident. It is always the result of intelligent effort.” – John Ruskin
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